COVID-19 FAQ’s

NSW Health strongly advises people get fully vaccinated and wear a face mask where they cannot physically distance.

Anyone can visit a hospitality premises in NSW

  • You are not required to be fully vaccinated or carry vaccination evidence
  • COVID-19 Safe Check-in is not required at hospitality venues
  • Face masks are not required.

Staying With Us? ​What happens if I can’t provide proof of vaccination on arrival?​

It is currently not mandatory for any staff at Holiday Inn Sydney Potts Point to request proof of vaccination.

Sirocco Restaurant & Bar / Conferencing Venues

  • No person limit
  • Singing and dancing is permitted within allocated spaces
  • Drinking indoors and outdoors may be seated or standing
  • QR coding upon entry is not used at Sirocco Restaurant

How can customers, staff and visitors show proof of their COVID-19 vaccination status?​

Once fully vaccinated (two doses) with an approved COVID-19 vaccine, there are several options to access and share proof of COVID-19 vaccination: ​

  • COVID-19 digital certificate can be accessed through the Express Plus Medicare mobile app or Medicare online account through myGov. The COVID-19 digital certificate can be added to a smartphone wallet or similar. Visit Services Australia for instructions.
  • Printed version of the COVID-19 digital certificate or immunisation history statement (available through myGov). ​
  • COVID-19 digital certificate can also be added to a Service NSW app and shared as part of a QR check-in. Visit nsw.gov.au for details.

For people without a Medicare card: ​

  • Call the Australian Immunisation Register on 1800 653 809 and ask for an immunisation history statement to be posted. It can take up to 14 days to arrive. ​
  • Add a COVID-19 digital certificate to a smartphone wallet or similar using the Individual Healthcare Identifiers service (IHI service) through myGov. ​
  • An immunisation history statement can be accessed from My Health Record. Visit Services Australia for instructions. ​

For people without a smartphone or online access: ​

A COVID-19 digital certificate or immunisation history statement can be accessed via myGov to download and print. ​

Alternatively, call the Australian Immunisation Register to request a copy in the post. ​

For people with a medical exemption:​

If you have a medical reason for not receiving the COVID-19 vaccination, speak to your medical practitioner about getting your medical contraindication added to your immunisation history. ​

Penalties may apply for making or presenting a fake form of proof of vaccination.​

Are all your staff vaccinated?​

All staff will be compliant with the public health order and/or government direction​.

For more information and updates to restrictions, please visit nsw.gov.au/covid-19.

IHG Way of Clean

As the world adjusts to new travel norms and expectations, we’re enhancing the experience for you – our hotel guests in three key ways.

  1. By redefining cleanliness and supporting wellbeing throughout your stay. We are expanding our commitment to cleanliness by using new science-led protocols and service measures, partnering with industry leading experts Cleveland ClinicEcolab and Diversey and launching a global IHG Clean Promise.
  2. Providing flexible offers and packages so you can book with confidence.
  3. Proving Covid Safe meeting technology to allow you to get back to business.
IHG Clean Promise - IHG Hotels