Facilities and Services

Information for your stay during COVID-19 restrictions

Holiday Inn Potts Point has all the modern comforts you would expect of a 4-star hotel, with an enviable location in the heart of Sydney.

Hotel facilities and services include our onsite secure parking, 24-hour business centre, speedy Wi-Fi, fitness centre, dining and laundry services.

Looking for something that’s not listed here? Our friendly team are happy to help. Simply contact us or chat to our friendly team at reception.

Accepted Payment

Holiday Inn Potts Point accepts payment by cash, EFTPOS and credit card, including American Express, Diners Club, Visa, Mastercard and China Union Pay.


Our onsite car park offers affordable and secure underground car parking during your stay at Holiday Inn Potts Point. You can enter via Victoria Street and take the lift from the car park directly into the hotel lobby. The maximum vehicle height allowed is 1.9m.

Parking is ticketed and available for overnight hotel guests at a capped rate of $30 per day. Parking for guests not staying at the hotel is available at a capped rate of $40 per day from Sunday to Thursday and $48 on both Friday & Saturdays.

Business Centre

Our business centre is located on the ground floor of the hotel and available for guests 24/7.

You’ll enjoy complimentary internet access and printing services, with photocopying, faxing, mail and courier services available from reception.


The hotel offers free wifi throughout the hotel for guests.

Fitness Centre

Closed until further notice in adherence to the current NSW Government restrictions.

Laundry Services

The Hotel is offering laundry service each Monday, Thursday and Saturday. Items passed on to be laundered prior to 9 am on day of collection will be returned the same day at approximately 5:30pm.

Housekeeping service

Our current housekeeping service is only provided on request, to limit interactions with the team and ensure no one enters your room unless required. If you require your room to be serviced, please let the team know at reception by 9am on the day required. If you only require fresh linen or amenities these can be delivered at any point during your stay, just dial 0 and let the team know what you would like to have brought to the room. Should you be staying longer than 5 nights with us, we will service the room on every 5th day; please let us know a suitable time to do so when you are 

In-Room Amenities

Room amenities, including lotion, conditioner and fridge milk containers have been either reduced or removed from the room to avoid any risk of cross contamination. Should you require any additional amenities please call reception, who will be happy to have these delivered to your room.

Sirocco Restaurant & Bar

Is closed for dining in per Public Health (COVID-19 Greater Sydney) Order (No 2) 2021 until further notice.

Holiday Inn Potts Point is currently operating with limited food & beverage capacity for current and future guests until further notice. Guests will have access to essential breakfast supplies and can receive more information on (02) 9368 4000.

Room service and takeaway options are still be available. Takeaway services run from 07:00am to 10:00pm.

Room Service

In light of the recent lockdown extension to Greater Sydney, the Blue Mountains and Wollongong areas, Holiday Inn has released a reduced hours of operation for in-house room service.

Please view details here.

Physical Distancing

Is to be observed in all public areas; please adhere to government regulations of people per space, including only two people or one family unit in the elevator at any one time.

As the world adjusts to new travel norms and expectations, we’re enhancing the experience for you – our hotel guest – by redefining cleanliness and supporting well-being throughout your stay by:

Using new science-led protocols and service measures

Partnering with industry leading experts Cleveland Clinic, Ecolab and Diversey

Launching a global IHG Clean Promise

For any further information on IHG’s Clean Promise or to discuss how we can better meet your needs during your stay, please speak to our friendly team at the front desk.